Frequently asked questions
Addressing your worries
What is PawGuard Pro?
What is PawGuard Pro?
PawGuard Pro is a natural, ready-to-apply moisturising balm designed to soothe, heal and protect your dog’s dry or cracked paws, nose and skin. It’s made from gentle, dog-safe ingredients and is completely lick-friendly
Is it safe if my dog licks it?
Is it safe if my dog licks it?
Yes! PawGuard Pro is made from clean, natural oils, butters and waxes — nothing artificial or harmful. It’s perfectly safe if your dog licks their paws after application.
How often should I apply it?
How often should I apply it?
For best results, apply a small amount daily or after walks.
Dogs with very dry or cracked paws may benefit from more frequent use during the first week.
What areas can I use it on?
What areas can I use it on?
PawGuard Pro is safe for:
• Paws
• Noses
• Elbows
• Dry patches of skin
Avoid open wounds or deep cuts.
What ingredients are used?
What ingredients are used?
Only natural, skin-loving ingredients:
Olive Oil, Sweet Almond Oil, Beeswax, Shea Butter, Hemp Oil, Vitamin E.
No chemicals. No artificial fragrances. No preservatives.
Is it suitable for all dog breeds?
Is it suitable for all dog breeds?
Yes - PawGuard Pro is suitable for all breeds and coat types.From dachshunds to staffies to labs, every dog benefits from healthy paws.
Can I use it on puppies?
Can I use it on puppies?
Yes! Our formula is 100% natural and safe for puppies of all ages.
Does it leave oily marks on floors?
Does it leave oily marks on floors?
No. When applied correctly, the balm absorbs quickly. Allow your dog a few minutes before walking on polished or slippery floors.
How long does one tin last?
How long does one tin last?
• 15g tin: ideal for travel and occasional use
• 60g tin: perfect for multi-dog households or daily useMost dog owners find a tin lasts several weeks to several months depending on use.
How should I store the balm?
How should I store the balm?
Keep the tin at room temperature, away from direct heat.
If it softens on a warm day, place it in a cool spot , it will firm back up naturally.
Do you offer refunds?
Do you offer refunds?
Yes — if you’re not happy within 30 days, contact us and we’ll arrange a refund or replacement.Used balms cannot be returned for hygiene reasons, but we’ll always make it right.