Frequently asked questions

Addressing your worries

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What is PawGuard Pro?

PawGuard Pro is a natural, ready-to-apply moisturising balm designed to soothe, heal and protect your dog’s dry or cracked paws, nose and skin. It’s made from gentle, dog-safe ingredients and is completely lick-friendly

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 Is it safe if my dog licks it?

Yes! PawGuard Pro is made from clean, natural oils, butters and waxes — nothing artificial or harmful. It’s perfectly safe if your dog licks their paws after application.

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How often should I apply it?

For best results, apply a small amount daily or after walks.
Dogs with very dry or cracked paws may benefit from more frequent use during the first week.

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What areas can I use it on?

PawGuard Pro is safe for:
• Paws
• Noses
• Elbows
• Dry patches of skin

Avoid open wounds or deep cuts.

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What ingredients are used?

Only natural, skin-loving ingredients:
Olive Oil, Sweet Almond Oil, Beeswax, Shea Butter, Hemp Oil, Vitamin E.

No chemicals. No artificial fragrances. No preservatives.

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Is it suitable for all dog breeds?

Yes - PawGuard Pro is suitable for all breeds and coat types.From dachshunds to staffies to labs, every dog benefits from healthy paws.

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Can I use it on puppies?

Yes! Our formula is 100% natural and safe for puppies of all ages.

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Does it leave oily marks on floors?

No. When applied correctly, the balm absorbs quickly. Allow your dog a few minutes before walking on polished or slippery floors.

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How long does one tin last?

• 15g tin: ideal for travel and occasional use
• 60g tin: perfect for multi-dog households or daily useMost dog owners find a tin lasts several weeks to several months depending on use.

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How should I store the balm?

Keep the tin at room temperature, away from direct heat.
If it softens on a warm day, place it in a cool spot , it will firm back up naturally.

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Do you offer refunds?

Yes — if you’re not happy within 30 days, contact us and we’ll arrange a refund or replacement.Used balms cannot be returned for hygiene reasons, but we’ll always make it right.